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Sales Representative
A sales representative progresses through levels of expertise, starting as an entry-level rep who focuses on building customer relationships, learning essential sales techniques, and gaining hands-on experience with opportunities for growth and performance-based rewards. At the intermediate level, reps manage more complex accounts, meet higher targets, and develop strategic thinking, advanced negotiation skills, and leadership capabilities in preparation for senior roles. High-performing or “high roller” reps excel at closing large deals, driving significant revenue, and demonstrating exceptional expertise, strategic vision, and consistent top-tier results.
Training Manager
A training manager is responsible for designing and delivering effective learning programs that develop employees’ skills and enhance overall performance. They create engaging training content, facilitate workshops, and provide continuous support to help sales representatives and assistant managers reach their full potential. This role also involves coaching team members, fostering collaboration, and reinforcing best practices to ensure consistent achievement of team goals. By combining leadership, strategic planning, and hands-on guidance, training managers play a critical role in preparing staff for advancement, improving performance across the organization, and driving long-term success.